WESSA Groen Sebenza Handbook 2021

Communication in the workplace

Strong communication with colleagues, superiors and the public you engage can propel your growth in the organisation. As highlighted before. Communication in the workplace is important for your professional brand development. Take full advantage of opportunities to do public speaking, presentations, and writing (reports, articles, blogs etc.) The more your practice, the better you will become. Of course, you must be well versed on the topic so read, read and read! Know your area of interest well.

Fostering good workplace communication

A good starting point is for you to introduce yourself to your colleagues. Allow them to get to know you. Do this with colleagues who you work directly and indirectly with.

Keep lines of communication professional, especially via e-mail and phone. Learn phone etiquette (try not to engage in personal calls or chats during work times-unless its an emergency)

In meetings be fully present and engaged. Contribute to the discussion if you can and ask questions

When you explain complicated concepts, use examples to illustrate your explanation

DO NOT OVERCOMMUNICATE!!! People are often busy at work. No one enjoys long dragging conversations. Keep it concise and to the point.

Some meetings can be avoided by a well written email

Always ask clarifying questions, ask for feedback from your mentor

Always be respectful. Do not impose your personal views onto your colleagues

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