WESSA Phase 1 report to HHCT_28.10.2021

5 Seven critical success factors

Seven critical success factors were identified. These include: 1. Clarity of purpose and value proposition 2. Governance systems and processes 3. Human resources 4. Support base, alliances and partnerships 5. Identity, brand and culture 6. Financial sustainability 7. Monitoring, evaluation and adaptive management. Two drivers of success: trust and credibility; and communication, cut across all 7 factors (Figure 2).

Monitoring & adaptive management

6.Financial sustainability

5.Identity, brand and culture

4.Support base, alliances and partnerships

Communication

Trust & credibility

3.Human resources

2.Governance systems & processes

1.Clarity of purpose

Figure 2. WESSA’s seven critical success factors are nested within one another, with clarity of purpose and value proposition at the core. Trust, credibility and communication cut across all seven

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